Primary Care in a Pandemic: Spotting Mental Health Needs During COVID and More

Free online toolkit aims to support providers in identifying problems their patients may be experiencing, and intervening early.

9:45 AM

Author | Kara Gavin

black background with outlines of people's faces with masks in neon pink yellow and blue
Getty Images

Desperately ill COVID-19 patients are pouring into America's hospitals and capturing headlines nationwide. But a wave of a more invisible kind has started to hit another part of the nation's health care system.

The number of people dealing with mental distress caused by enduring months of a pandemic, economic disruption and political turmoil is rising fast. And America's primary care clinics – general internal medicine, family practice, pediatrics and gynecology offices – are the front line for Americans' mental health concerns.

To help primary care clinics cope with this influx, the University of Michigan Department of Psychiatry has created an online COVID-19 provider toolkit that draws on the expertise of its mental health specialists and researchers.

The toolkit recognizes that regular checkups and appointments for non-COVID-related ills have become key opportunities to find out who needs help for new or worsening mental health issues, even if they don't yet recognize it.

For primary care providers in the state of Michigan, Michigan Medicine offers even more support through the free MC3 program that connects them to psychiatrists for same-day consultation in managing patients who are under the age of 26, pregnant or recently gave birth.

Support for managing mental distress and more

The COVID-19 provider toolkit also gives primary care teams tools to identify people whose economic situation threatens their physical and mental health, by interrupting their ability to pay for housing and utilities, their food supply and their access to medication for chronic conditions.

On top of that, the toolkit pays special attention to the secondary impacts of the isolation caused by virtual school and work, and reduced social contact.

Less interpersonal interaction in other settings means that primary care providers may be some of the first to spot signs that their patients have become victims of someone else's psychological turmoil through child abuse and neglect, intimate partner violence including spousal abuse, and elder abuse.

SEE ALSO: Barriers to Addiction Care Fell Because of COVID-19. Now the Challenge is Keeping Them Down

The overall goal: to help primary care providers offer trauma-informed care, based on the best available evidence from the last two decades of psychiatric research.

"Pandemics and quarantines are known to cause a significant increase in mental health and substance use issues," says Leslie Swanson, Ph.D., a psychologist and clinical associate professor of psychiatry at U-M who helped lead the effort to develop the toolkit along with psychologist and clinical assistant professor Angela Fish, Ph.D.

Swanson adds, "It is our hope that the toolkit will increase awareness of the pandemic's impact across the lifespan and across diverse groups and serve as a comprehensive resource for providers, with screening measures and concrete tools to assist with meeting patients' needs."

A comprehensive toolkit for providers

Swanson and her colleagues collaboratively created the toolkit in partnership with providers from adult primary care and pediatrics.

They especially sought to provide rapid access to screening tools, validated questionnaires and suggested scripts for members of primary care teams to use to identify traumatic stress reactions, abuse from intimate partners and those who live with children or older adults, substance use and sleep difficulties during the pandemic.

They included materials aimed at helping providers adjust their approach when connecting about mental health and substance use with people from different backgrounds, including recent immigrants, LGBTQ+ people, and people from Asian, Black, Hispanic and Middle Eastern backgrounds. 

And, the toolkit includes links to high quality information that providers can give their patients of all ages and the parents or caregivers who care for them – including materials found on the U-M Depression Center Toolkit that has offered free online resources for years. Many of these materials are available in several languages.

The team also hopes the tools will be useful long after COVID-19 is under control, because trauma can last and manifest itself long after a crisis has passed.

Downstream effects of COVID on mental health

Primary care providers who are caring for people who are recovering from COVID-19, especially those who have been hospitalized in intensive care, may especially need support in handling intense mental health issues.

But even people who have not contracted coronavirus are being seriously affected, says Elizabeth Duval, Ph.D., a U-M psychologist and assistant professor of psychiatry also involved in the toolkit's development. Among people who have sought specialized mental health care, "There's a lot of anxiety about contracting COVID-19, uncertainty about transmission risk, and fear and grief associated with losing a loved one to COVID," she says. "It's impacting a lot of people in profound ways in terms of our ability to function."

SEE ALSO: Getting Through a Pandemic When You Have a Mental Health Condition

Michelle Riba, M.D., clinical professor of psychiatry, associate director of the U-M Depression Center, and director of the PsychOncology Program at the U-M Rogel Cancer Center, voices similar concerns. "I'm worried about post-traumatic stress. People are tired and not sleeping well, and we're seeing PTSD-like symptoms. We're seeing a lot of people self-disclosing that they're anxious, depressed, maybe not attending to their medical issues, so we're seeing people coming to get medical attention with more serious illness, including psychiatric problems."

More free mental health management toolkits

For people who already had been diagnosed with a mental health condition before COVID-19 arrived, the department offers a special toolkit for managing the added burden of living in the time of a pandemic.

For people who want to learn more about keeping themselves and their loved ones mentally well despite the ongoing pandemic, there's a toolkit of general resources including tips for reducing stress, improving sleep and the key roles of exercise and good nutrition. And the Zero to Thrive program, also led by U-M Psychiatry faculty, offers a toolkit of mental health resources for parents of young children, pregnant women, and childcare providers.

And for people who are grieving someone lost to COVID-19, or any other cause during this time of social distancing and altered grief rituals, the department offers this page of information and links on grief and loss.

Interviews with Duval and Riba were contributed by the Medicine at Michigan magazine team. Read their profiles about mental health among three patients treated at Michigan Medicine here.


More Articles About: Rounds Depression Post Traumatic Stress Disorder (PTSD) Mental Health Assessment Covid-19 Health Screenings Physical Abuse Mental Health
Health Lab word mark overlaying blue cells
Health Lab

Explore a variety of health care news & stories by visiting the Health Lab home page for more articles.

Media Contact Public Relations

Department of Communication at Michigan Medicine

[email protected]

734-764-2220

Stay Informed

Want top health & research news weekly? Sign up for Health Lab’s newsletters today!

Subscribe
Featured News & Stories Minding Memory with a microphone and a shadow of a microphone on a blue background
Minding Memory
Understanding Dementia Risk Factors with Helen C. Kales, MD
In this episode, Matt & Lauren have the unique opportunity to talk with Dr. Helen C. Kales, a geriatric psychiatrist and health services researcher who has participated in the previous Lancet Commissions on Dementia Prevention, Intervention and Care – including the most recent one released in 2024. Dr. Kales discusses how the commission puts together all the evidence to make recommendations that can play a crucial role in dementia prevention. Dr. Kales is the Chair of the Department of Psychiatry and Behavioral Sciences and Joe P. Tupin Professor of Psychiatry at the University of California at Davis and has dedicated much of her career to improving the lives of patients living with dementia.
Health Lab
Preventing suicide during pregnancy and after birth
Many deaths by suicide during pregnancy and after birth are preventable. Along with a personal patient experience, three Michigan Medicine experts discuss the current landscape of suicide prevention in pregnant and postpartum people, including the latest research and resources for help.
friends adults thanksgiving dinner table
Health Lab
How to safely celebrate the holidays and avoid getting sick
This holiday season, follow these five expert-approved steps to celebrate safely and avoid getting sick.
Minding Memory with a microphone and a shadow of a microphone on a blue background
Minding Memory
The Link Between Hearing Loss and Cognitive Decline
Hearing loss is one of the most common conditions of aging, affecting nearly two-thirds of older adults over the age of 70, but it’s not just a matter of diminished hearing. Hearing loss can contribute to poor psychosocial outcomes for patients including loneliness, depression, and social isolation. New research also shows that hearing loss is linked to a higher risk of cognitive decline and dementia. In fact, the 2024 Lancet Commission on Dementia Prevention, Intervention, and Care identified hearing loss as one of 14 modifiable risk factors for dementia. According to the commission, treating hearing loss could prevent up to 7% of dementia cases globally, making it one of the most impactful areas for potential prevention. This raises the question of whether use of hearing aids in people with hearing loss can reduce or mitigate this increased dementia risk. To help us understand these connections and the latest research in this area, we are joined today by Dr. Alison Huang, an epidemiologist and Senior Research Associate from the Johns Hopkins Cochlear Center for Hearing and Public Health. Her research studies the impact of sensory loss on cognitive and mental health in older adults. Dr. Huang was an author of the Aging and Cognitive Health Evaluation in Elders (ACHIEVE) study, a large, multicenter randomized controlled trial that tested whether treating hearing loss in older adults could help slow cognitive decline published in the Lancet. Alison Huang, PhD, MPH Link to article: Lin FR, Pike JR, Albert MS, Arnold M, Burgard S, Chisolm T, Couper D, Deal JA, Goman AM, Glynn NW, Gmelin T, Gravens-Mueller L, Hayden KM, Huang AR, Knopman D, Mitchell CM, Mosley T, Pankow JS, Reed NS, Sanchez V, Schrack JA, Windham BG, Coresh J; ACHIEVE Collaborative Research Group. Hearing intervention versus health education control to reduce cognitive decline in older adults with hearing loss in the USA (ACHIEVE): a multicentre, randomised controlled trial. Lancet. 2023 Sep 2;402(10404):786-797. doi: 10.1016/S0140-6736(23)01406-X. Epub 2023 Jul 18. PMID: 37478886; PMCID: PMC10529382.
friends talking outside older walking smiling
Health Lab
Older adults’ health may get a little help from their friends 
Close friendships include help with health-related advice or support for people over 50, but those with major mental or physical health issues have fewer close friends.
out the window woman staring
Health Lab
1 in 3 older adults still experience loneliness and isolation
Rates of loneliness and social isolation in older people have declined from pandemic highs, but are still a problem especially for those with mental or physical health issues or disabilities.