Patient and Community Support
Empowering Patients and Families

Michigan Medicine seeks to provide a patient-centered, inclusive culture, empowering patients and their families to have a voice in the management and delivery of their care.

Teenage boy wearing mask and pulling up blue t-shirt to show bandage on upper arm
Areas of Support
Diverse group of people taking a knee holding Black Lives Matter signs

Michigan Medicine unequivocally recognizes racism as a public health crisis, and we should be standing out as leaders against inequality. We are committed to creating fundamental change that leads to a culture of anti-racism and a medical school and health system that are leaders in equity, justice, and inclusiveness for people of all colors. As part of this, we are passionate about ensuring that Michigan Medicine is a leader in health equity.

Female doctor with stethoscope and young Black male
Community Investment

Community Health Services’ goal is to improve the health of our communities by: caring for the health of our children, promoting the health of our families, protecting health and quality of life for older adults, improving mental health support and reducing substance abuse, and developing future health leaders.

Community Health Services
Nurse with dark hair and wearing dark blue scrubswith hand on shoulder of Asian main in wheelchair
Disability Health & Wellness

As one of the country’s leading healthcare providers, Michigan Medicine wants patients and their families to have an excellent and satisfying experience. We are committed to providing patients with easy access to all of our clinical facilities, especially for those who live with a disability. If you, as a patient or caregiver, face barriers to accessing our clinical services, we want to know about it.

U-M Center for Disability Health and Wellness
Seated group of gender fluid people wearing masks, one wearing a white medical coat
LGBTQ+ Health

Michigan Medicine focuses on creating an environment of belonging and inclusion, and providing patient and family-centered care, for our Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) patients and guests, as well as for those who work and learn at our organization. Members of the LGBTQ+ community continue to face a variety of health care disparities. Together, we can all make our health system an inclusive space of healing for all patients and families.

LGBTQ+ Health
Health Equity & Civil Rights Resources
Health Equity & Civil Rights Resources

The University of Michigan’s Equity, Civil Rights and Title IX Office provides support, resources and education to promote a safe and non-discriminatory learning, living and working environment for all members of the university community.

Health Equity Consult Service

The Healthcare Equity Consult Service (HECS) will support all patients and families who believe that their care may have been affected by bias, inequities, or perceived discrimination of any kind.

Patient Civil Rights Coordinator

Michigan Medicine complies with applicable federal civil rights laws and does not discriminate, nor do we exclude individuals or treat them differently, on the basis of race, color, national origin, age, disability, or sex. If you believe that Michigan Medicine has failed to act accordingly, you can file a grievance with the Michigan Medicine Patient Civil Rights Coordinator.

To File a Grievance
Patient Civil Rights Coordinator
2901 Hubbard
Ann Arbor, MI 48109-2435
Phone: 734-936-6439