Canine comfort crew

Meet the happiest — and fluffiest — caregivers at the hospital

Author | Stephanie Wong

Photo of a child's hand petting a golden retriever. The retriever is reclined with his eyes closed.
Photos by Michigan Photography

It’s a typical day at the hospital for Dashiel. His job, which is based in several units at University of Michigan Health C.S. Mott Children’s Hospital, demands a lot from him, but luckily, he always comes prepared. He brought his Mcard ID — clipped securely to his vest — a big smile, and a good attitude. As a Lipschutz-Danzansky Family Paws4Patients Program therapy dog at Michigan Medicine, he doesn’t need much else: just someone to love on and care for.

A golden retriever sits on a child's hospital bed. The child is petting the dog, and both are looking happy.
Dashiel meets with one of his best friends, Tristan Kreeger. The two love to cuddle on Kreeger’s hospital bed.

 

13 hospital workers pose with seven golden retrievers who work at the hospital. The retrievers are all wearing different colored bandanas. Everyone is looking at the camera and smiling.
Front row (L-R): Jennifer Eipperle (with McCoy), Heather Meyer (with Barney), Christina Wright (with Anna), Elizabeth Gregory (with Fawn), Denise Hubbard (with London), Valerie Evans (with Bugle), and Mary Breakey (with Dashiel). Back row (L-R): Brittany Jobkar, Brynn Arnall, Diana Kenney, Jessica Doletzky, Chelsea Stefanelli, and Julie Juno.

One of his handlers, Mary Breakey, stands by Dash’s side as he works in the family lounge at the Coach Carr Pediatric Cancer Unit. “Our job is to support, nurture, and love families,” she says. The team works out of the lounge, which Breakey affectionately calls “Grand Central Station.” Families, patients, and providers circulate in and out of the room, and Dash, age 4, greets them all with a gentle smile and a cuddle.

Mary Breakey walks a golden retriever through the halls at C.S. Mott Children's Hospital.
Mott Hospital patient and parent host Mary Breakey leads Dashiel through the ward.

Patient Tristan Kreeger, age 10, says Dash is his favorite Paws4Patients dog. When Dash visits him in his room, the dog hops right onto the bed for a snuggle. Breakey knows Kreeger well. “The two of them have a special bond,” she says. As Dash does his “Comfort Rounds,” he greets people literally where they are: sometimes in their beds, and sometimes at the threshold of their rooms when visitors aren’t allowed inside. No matter how people encounter Dash, they warm instantly to the gentle giant.

Dashiel and his six colleagues Anna, Fawn, Bugle, Barney, London, and McCoy were all trained by Canine Assistants, a nonprofit organization based in Milton, Georgia. The golden retrievers are raised for hospitals and medical facilities to be a comforting presence, providing patients and staff with unconditional, 
uncomplicated love.

Image of golden retriever Bugle's trading card. It shows a photo of Bugle and has his name at the top and the Michigan Medicine logo at the bottom. It's decorated with graphics of dog bones and paw prints.
Each hospital dog has their own trading card.

The first dogs at Michigan Medicine, Denver and Anna, were funded by the Laurence Polatsch 9/11 Memorial Fund. With additional gifts from the Cozad Family/Krantz Family Foundation, Canine Assistants carefully took Michigan Medicine’s needs into consideration in order to match them with dogs who would best serve the community. The program continues thanks to a generous donation from Lainie and Kenny Lipschutz, who are both U-M alums. Their gift supports basic expenses like veterinary care and grooming for the dogs as well as opportunities for the program to grow in other directions based on the hospital’s needs.

The back of a trading card for hospital dog Bugle, a golden retriever. The card has information such as Bugle's hometown (Ann Arbor, Michigan) and his hobbies, such as playing fetch, snuggling with stuffed toys, and snoozing.
The back of Bugle's trading card lists facts such as his hometown and his favorite hobbies.

At 10 years young, Anna is still working at Mott and at adult inpatient units within the hospital. She has shown no signs of wanting to retire yet. Christina Wright, associate director of spiritual care and one of Anna’s handlers, marvels at the dog’s empathic abilities. If she senses that somebody needs her, Anna won’t walk by until she has comforted them. “People’s distress may not be evident to me,” Wright says, “but Anna senses it and guides us to the work she needs to do. Her loving and calm demeanor brings about a deep peace even in the most difficult moments.”

Traversing the winding hallways of Michigan Medicine, it’s astounding to see how every single person lights up at the sight of a Paws4Patients dog. Each handler carries a stack of trading cards — complete with a photograph of the dog, their name, age, and other fun trivia. Often, when people see a dog they don’t usually encounter, they jump at the chance to meet the dog and collect their card. It’s easy to see why; the dogs love on their devoted fan base as much as people dote on them.

Off the clock, the dogs live normal canine lives: playing ball, getting their zoomies out, counter-surfing, and being mischievous. Their personalities shine through, too. Elderly Anna, for instance, was the runt of her litter and now makes up for it in sass and stubbornness. While playing with her colleagues, she barks at them to keep the younger ones in line. Two-year-old London is so happy to work that she runs into the hospital every day, knowing that she is about to do the job that she loves. Barney, age 4, is notorious for his goofy, fraternity-brother energy in and out of his working environment as well as his passionate, undying love for balls.

Three golden retrievers look up to a dog handler who is out of the frame. They are happy and expectant, waiting for a treat.
The dogs wait patiently and happily for treats from a handler.

 

Close up of a hospital ID card for one of the hospital dogs, golden retriever "Dashiel."
Each certified hospital dog has their own official U-M hospital employee ID card.

 

Golden retriever Anna has been helping patients at the hospital for 10 years. Here, she's pictured sitting tall and wearing a bandana.
10-year-old Anna loves working at the hospital. Her favorite food is peanut butter.

Wright, Anna’s handler, has also noticed that Anna has a remarkable instinct to protect her own wellbeing. “She takes in a lot of emotions in her workday,” Wright notes. “And while she is a hard worker, she also knows when she needs to take care of herself.” One of her self-care strategies of choice: stealing food from her toddler human brother.

Sometimes, the dogs go on retreats with their handlers to come together as a community. When they all get together, they’re a rambunctious golden blur — jockeying for treats, toys, and pets from their humans. Social worker Valerie Evans, one of Bugle’s handlers, admires their lifestyle. “They work hard,” she says, “but they play harder.”

 

 

 

 

A golden retriever holds a small stuffed golden retriever toy in its mouth.
A cuddle from a Paws4Patients dog can make someone's day, especially when the dogs bring gifts like stuffed animal versions of themselves.

 

A dog handler at the hospital feeds treats to a clamoring crew of golden retrievers. The dogs are all wearing vests that indicate their status as hospital workers.
These happy helpers can get a little rambunctious at treat time.

 

The Healing Zen of Dogs

By Marschall Runge, M.D., Ph.D.

A 2019 study from the American Heart Association demonstrated the benefits of owning a dog, particularly for individuals who had been hospitalized for a heart attack or stroke.

In Sweden, dog owners are required to register their dogs. This gave investigators a large, accurate national database to study. The study found that dog ownership could play a role in extending an owner’s life, particularly in single-occupancy households.

The study reviewed nearly 300,000 patients who had been hospitalized for heart attack or stroke and when adjusted for many demographic factors, such as age, sex, income, other diseases, etc., the study concluded that dog owners lived longer and had fewer recurrent events than those without dogs.

The study noted both physical and mental health benefits of dog ownership — almost providing a zen-like calmness and stability which promotes healing. Here is a full list of benefits:

  1. Increased physical activity

  2. Improved heart health: Dog ownership has been linked to lower blood pressure and cholesterol levels, reduced risk of heart disease, and greater longevity after heart-related events.

  3. Chronic disease management: Pet therapy programs show improvements in chronic pain 
    management and mobility.

  4. Stress reduction: Interacting with dogs reduces cortisol levels and increases oxytocin (the “bonding hormone”).

  5. Companionship and reduced loneliness

  6. Support for mental health conditions: Dogs can help manage depression and anxiety by offering a routine, sense of purpose, and emotional support. Service and therapy dogs can be beneficial for individuals with PTSD or other psychological challenges.

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